The COVID-19 pandemic exposed both new and longstanding cracks in the long-term services and supports (LTSS) system, and so now is the time to reimagine, redesign, and rebuild. The Long-Term Services and Supports State Scorecard‚
already the premier tool to measure performance within and across states, can guide the way. At this critical juncture, the tool has the potential to draw further attention to critical LTSS issues exposed by the COVID-19 crisis and help states build and maintain momentum in their efforts to modernize their LTSS systems. The Scorecard team, therefore, is seeking input on finding ways to better measure state progress toward a truly high-performing LTSS system.
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